As you can see, it is almost an auto reply... nothing realy for the customer I am who could not finally buy his MP3 player...
Dear Valued Customer:
We appreciate you taking the time to e-mail us about our Boxing Day Sale.
We sincerely apologize that you were unable to place an order for this item Due to heavy traffic volumes our website went through slow periods and had had some errors. We are having another sale from December 27th to January 3rd and the MP3 Player you were trying to order may be available for this sale. Again we would like to apologize that you were unable to place an order for this item. Because these errors affected everyone no customer had precendence over the other.
Thank you for visiitng Future Shop.
Sincerely,
ColeCustomer CareFuture Shop
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